Frequently asked questions
 

How long does it take to receive my canvas?

All of our orders are ready to go within two business days! With our standard shipping option you will receive your order within 3-7 days.


 

What payments options are there?

You can pay with VISA, MasterCard and Paypal.


 

How can I check the status of my delivery?

At http://wwwapps.ups.com/WebTracking/track you can find the current shipping status of your parcel at any time. For this, enter your UPS tracking number from your shipping notification in the "Tracking" field.


 

What should I do in case of damage in transit?

If your photo canvas has been damaged in transit, despite our carefully secured packaging, you should document the damage with a digital camera and contact info@canvasdiscount.com within 24 hours. Please let us know as soon as possible, so that we can replace the damaged canvas in a timely fashion.


 

What is your return policy?

To return an item for exchange or refund please call us or send an email to info@canvasdiscount.com. Please include your name, email address and order number. If you'd like a refund we will provide you with a return slip so you don't have to pay to ship your order back. Please note that all orders returned for refund receive a full product refund less shipping in all cases. Check out our refund policy here: www.canvasdiscount.com/refund_policy