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Customer Feedback & How We Resolve Issues

We want every order to be right, and your feedback helps us get there. If something about your order or our service did not meet your expectations, tell us about it using the contact form below and we will work with you to resolve it as quickly as possible.

The contact form is the fastest way to reach our customer service team. Sending one message per issue keeps everything in one place and helps us respond sooner.

Share your feedback

If you are not satisfied with your order, or you would like to tell us about an issue with our service, our service providers or our business in general, please contact us using the contact form below.

To help us resolve your request quickly, please include your order number and a short description of the issue. If it is about a product, a photo of the item helps us a lot. You can also find answers to common questions on our Help & FAQ page.

Not happy with the solution?

If you have already contacted our customer service and are not satisfied with the solution offered, let us know. We will review your case again against our quality standards.

Please describe the issue as fully as you can in the contact form below, and include your order number, the email address you used to order, and a telephone number in case we have any questions.
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CanvasDiscount.com

Our 110% Lowest Price Guarantee

We’re committed to providing the ultimate customer experience – and we know that means offering the best prices in the market. If you happen to find a lower price online, we’ll beat it by 10%! The product should be the same size and the price valid on the day you send it to us. Canvas prints should come already stretched onto the frame.

Simply email us with a link to the competing product. We’ll review the information and if everything checks out we'll send you a 10% discount voucher code.

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